Privacy Policy
Last updated: August 21, 2026
1. What we collect
| Data | Why |
|---|---|
| Name, email address | Account identification and alert delivery |
| Monitored URLs, check settings | To perform the monitoring you request |
| Check results (response times, status codes, errors) | To show you history and trigger alerts |
| IP address | Rate limiting and abuse prevention. Request IPs also appear in our server access logs, which are kept for operational troubleshooting |
| Plan tier, billing status | Subscription management — we do not receive or store your card details; Paddle handles payment directly |
| Product analytics events (a random anonymous ID, session ID, page path, referrer, UTM campaign parameters) | To understand how people find and use the site. Collected on public pages too, before you sign up. Not linked to any advertising network |
| Email delivery records (delivered / bounced / marked as spam) | Required by our email provider to stop sending to addresses that reject mail, and to keep alert delivery working |
| Emails you send to support@pulsecima.com | To answer your question. Stored in our own AWS storage, not a third-party helpdesk |
2. Third parties we use
Paddle.com Market Limited processes payments as Merchant of Record and holds your billing details under its own privacy policy. Amazon Web Services hosts our application and database. Amazon SES delivers account and alert emails on our behalf. We don't sell your data or share it with anyone else.
Where your data is stored: our application, database, and email infrastructure run in Amazon Web Services' US East (N. Virginia) region. If you use Pulsecima Pulse from outside the United States, your data is transferred to and stored there.
3. Retention
Your plan's retention period (3 days on Free, 7 on Basic, 90 on Pro) is how far back you can view check history in the dashboard and reports. Behind that, raw check records are stored in daily partitions that we drop once they pass 90 days — so check history is deleted within 90 days of being recorded, on every plan, regardless of how much of it your plan lets you see.
Account data (name, email, monitored URLs, plan) is kept until you delete your account. Email delivery records are kept while they are needed to protect delivery for the address concerned. Product analytics events are kept as long-term aggregate history, with the account link removed when an account is deleted (see section 4).
4. Your rights
You can view and manage your data from the dashboard at any time, and you can delete your account there or by emailing us. Deleting an account is irreversible. Here is exactly what happens when you do:
- Your account record, monitored URLs, check settings, heartbeat monitors, API keys, and status page are deleted straight away.
- Raw check records already written for your URLs are not individually deleted; they age out with the daily partitions described above, within 90 days.
- Product analytics and billing events are kept, but the link to your account is removed, so they remain only as anonymous aggregate history.
- If you have an active paid subscription, we cancel it with Paddle first. If that cancellation fails we stop and keep the account rather than delete one that would keep being billed — retry, or email us and we'll sort it out.
If you're in the EU/UK or another jurisdiction with statutory data rights (access, correction, portability, objection), contact us and we'll act on the request.
5. Cookies and local storage
We don't use tracking or advertising cookies, and we don't load any advertising or third-party analytics scripts. Your browser stores two things locally: your API key, so you stay signed in between visits, and a randomly generated analytics ID (plus a per-session ID) used for the product analytics described in section 1. Neither is sent anywhere except to our own API.
6. Changes
We may update this policy from time to time; the date at the top will reflect the latest revision.
7. Contact
Questions or data requests: support@pulsecima.com
8. Business information
| Business name | 펄시마(PULSECIMA) |
| Representative | HONG YUN PYO |
| Business registration number | 601-17-63510 |
| Mail-order business registration number | 제 2026-서울노원-1240 호 |
| Address | 3F, Unit 302-N02, 32, Dongil-ro 230-gil, Nowon-gu, Seoul 01629, Republic of Korea |
| Phone | +82 70-4589-5776 |
| support@pulsecima.com | |
| Privacy officer | HONG YUN PYO (support@pulsecima.com) |
Pulsecima is a sole proprietorship registered in the Republic of Korea. Payments are processed by Paddle.com Market Limited as Merchant of Record.